How to Troubleshoot Xano Issues

Xano is amazing for building backends without writing too much code, but like any technology, sometimes things go off the rails. Don't stress, though! Here's a step-by-step guide to help you troubleshoot and fix common Xano issues.

1. Identify the Problem

First things first, you've got to figure out what exactly is going wrong. Is your API endpoint not responding? Are you getting unexpected data? Pinpoint the exact issue so you can start troubleshooting effectively.

2. Check the Console

Always start by checking the browser console or server logs for error messages. These little nuggets of information can give you a clue as to where things went off course. Look for any red flags like 4xx or 5xx HTTP status codes.

3. Test API Endpoints

Xano provides a built-in API endpoint tester. Use it! Make sure your endpoint works as expected:

1. Go to your Xano instance.
2. Click on the API you want to test.
3. Use the "Test" feature to see live responses and debug from there.

4. Validate Inputs and Outputs

Sometimes the issue is as simple as having bad data. Double-check that the inputs to your API endpoint are as you expect them to be. Also, check if the outputs align with what you're supposed to get.

• Inputs: Are all required fields provided?
• Outputs: Are you getting null values where you shouldn't?

5. Verify Data Models

Incorrect data models can cause a whole heap of problems. Make sure that your data structures match up across different endpoints:

1. Go to the Database tab in Xano.
2. Double-check your table schemas.
3. Ensure relationships between tables are correctly set.

6. Review Business Logic

Your Xano API endpoints might include complex business logic. Go through the rules and scripts you've set up to make sure there aren't any logical errors or overlooked conditions.

7. Look at Auth and Permissions

Authentication and permissions issues can cause "access denied" errors. Ensure that your user roles and permissions align with what you're trying to achieve.

• Check JWT tokens: Are they valid and correctly formatted?
• Permissions: Does the user role have access to that specific endpoint?

8. Rollback Changes

If you made recent changes and things suddenly stopped working, consider rolling back to a previous version. Xano allows you to manage versions of your APIs, making it easier to revert changes and identify the issue.

9. Reach Out for Support

When in doubt, the Xano community and support team are there to help. Visit the Xano forums, Slack channel, or open a support ticket to get some expert eyes on your issue.

10. Keep Learning

Lastly, always strive to become better at troubleshooting by expanding your knowledge. Attend Xano webinars, read their documentation, and stay up-to-date with new features and best practices.

By following these steps, you’ll be able to effectively troubleshoot and resolve issues in Xano, keeping your backend services running smoothly. Happy coding!