July 1, 2024

How to Send SMS with Make.com

Make.com logo

Sending SMS messages is a powerful way to connect with people instantly. Whether it's for marketing campaigns, appointment reminders, or alerts, SMS ensures your message gets across quickly. With Make.com, formerly Integromat, automating this process is straightforward. Follow these steps to start sending SMS from Make.com in no time.

Step 1: Create a Make.com Account

Firstly, you need to sign up for an account at Make.com. Go to their website, click on the ‘Sign Up' button, and follow the prompts to create your account.

Step 2: Select an SMS Service Provider

Make.com integrates with various SMS gateway services like Twilio, Plivo, or Nexmo. Choose a provider that fits your needs and create an account with them. You will need to procure an API key and a phone number from the SMS service provider to set up the connection.

Step 3: Create a Scenario

Once logged into Make.com, click on 'Create a new scenario'. This is where you'll define the automation workflow for sending SMS messages.

Step 4: Setup Your SMS Module

Drag and drop the SMS service provider's module into your scenario workspace. If you haven't connected Make.com to your SMS service yet, you’ll be prompted to do so. Enter the API key and other necessary credentials provided by your SMS gateway service.

Step 5: Configure the SMS Module

Now configure the settings within the SMS module. You'll need to specify the phone number you're sending the message from (provided by your SMS service), the recipient's phone number, and the message text. You may also set up dynamic text elements that change based to certain triggers or data inputs.

Step 6: Set Your Triggers

A trigger is an event that initiates your SMS sequence. Triggers can be anything from new form submissions, email receptions, scheduled times, or any other event that Make.com can monitor. Select the appropriate module as a trigger and connect it to your SMS module.

Step 7: Test Your Scenario

Before going live, test the scenario to ensure everything works as expected. Use the 'Run Once' button to test. If you receive the SMS, your setup is correct.

Step 8: Activate the Scenario

If the test is successful, click on the ‘Scheduling’ button to determine how frequently you want the scenario to check for new triggers. Once done, switch the scenario status to ‘ON’. Your SMS automation is now live!

By following these steps, you can leverage the power of Make.com to automate the process of sending SMS messages, saving you time and ensuring that your communications are prompt and professional. Automation also helps to minimize human error and can greatly improve your communication strategy.

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