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Case studies
Latest Case studies
We are proud of our work and ready to showcase it.
We are proud of our work and ready to showcase it.
See how we helped a US-based marketing agency automate appointment booking for 600 clients, achieving a 60% reduction in operational costs.
Value Added Tech collaborated with a US marketing agency to optimize their LinkedIn outreach using Expandi.io and AI-driven tools. The integration streamlined campaign management, increasing efficiency by 40% and supporting 30% more campaigns simultaneously. Personalized messaging and advanced analytics also boosted engagement metrics.
This case study shows how a social media platform improved its customer service with an AI chatbot from Value Added Tech. The chatbot handled 64,690 interactions per month, resolved issues 3.8 times faster, and maintained high customer satisfaction, all while saving $850,000 annually.
The study examines the effectiveness, challenges, and outcomes of integrating AI technology into daily call center operations. Results indicate significant improvements in transcription accuracy and analytical insights, leading to better customer service management and savings of 400 hours of manual work monthly.
A marketing agency for real estate financial brokers faced high costs, technical debt, and performance issues with their Zapier automation system. To solve this, we migrated their workflows to Make.com, resulting in a 70% cost reduction, improved scalability, and enhanced efficiency.
Discover how Value Added Tech addresses challenges in automating business with Make.com, offering innovative solutions like automated scenario monitoring and robust backup systems. Learn about our strategies to maintain development standards and prevent failures caused by updates, ensuring efficient and reliable operations. Explore how these solutions enhance business efficiency and scalability with Make.com, despite initial integration challenges.
A fintech company partnered with Value Added Tech to streamline operations using Airtable. Facing risk assessment and manual contract management challenges, we developed a database with 24 tables, 33 interfaces, and 50 workflows, integrating appraisers, cadastres, banks, and investors. This automation reduced costs by 40%, increased ROI by 150% in six months, and cut manual work by 70%.
A leading EdTech company partnered with Value Added Tech to enhance lead management and customer engagement using HubSpot, addressing challenges like inefficient lead processing and delayed follow-ups. The solution automated lead handling, scoring, follow-ups, and webinar management. This resulted in a 50% reduction in lead response time, a 35% increase in conversion rates, and a 40% boost in webinar attendance.
This case study examines the transformation of a fashion e-commerce client's order processing system. The client faced significant challenges in managing a large number of orders, especially with worldwide shipments and hand-made custom goods requiring precise quality assurance. By implementing a custom-made order and product management solution, our team automated most of the manual processes, resulting in significant improvements in efficiency, error reduction, and business growth.
This case study examines the implementation of Zoho Desk in a mid-sized e-commerce company, established in 2015, to enhance its customer support operations. The integration aimed to streamline support processes, improve response times, and boost overall customer satisfaction. The successful deployment of Zoho Desk led to significant improvements in customer service metrics and operational efficiency.
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